Returns Policy – discounted-sunglass.com
1. Return Eligibility
You may return items within 30 days if:
✓ Unworn and undamaged
✓ Original packaging included
✓ All protective films/labels intact
2. How to Return
- Request a return via your account
- Pack securely (use original box)
- Attach the prepaid label (UK only)
- Drop off at any Post Office
3. Refund Process
- Processed within 5 working days
- Original shipping costs non-refundable
- Refund issued to original payment method
4. Non-Returnable Items
✗ Customized/tinted lenses
✗ Sale/clearance items
✗ Opened contact lens products
5. Faulty Items
Report defects within 48 hours with:
- Clear photos of the issue
- Order number
We’ll provide a free replacement or full refund.
6. International Returns
- Customer pays return shipping
- Mark as “RETURNED GOODS” on customs forms
For step-by-step guidance: discounted-sunglass.com/returns
(Updated: [Date])